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Curb-side delivery is performed to avoid any possible damage that may occur while unloading and moving the product from the delivery truck to your home. All of our products are securely packed using foam, cardboard and shrink wrap as they travel directly from the factory. It would be very unfortunate, if the small trip between the delivery truck and your home, the product pieces are subjected to unnecessary damage. Curb-side delivery is highly beneficial for the consumer, as the consumer himself can take the effort and time to appropriately maneuver the product inside the home without any risk of a rushed delivery being performed by the freight delivery company.
If you would like to upgrade to "White Glove" inside delivery, please choose "White Glove Delivery" option during checkout.
We have partnered with Bongo International to fulfill our international orders.
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| Brand | Simmons Futons |
Founded in 1981, Big Tree (Simmons Futons) has always specialized in solid oak furniture, from file cabinets to curios. Big Tree got into the futon business in 1989 and created a complete futon package—futon frame, mattress and cover. (Of course, you can also purchase frames and mattresses separately.) Big Tree was the first to raise futon frames to sofa height, for greater ease and comfort. Big Tree is at the forefront of new developments in futon frame styles and mattress technology. Big Tree manufactures futons and covers domestically, proudly employing American workers.
| Returns allowed? | Yes |
| Restocking Fee | 15% |
| Return period | 30 days |
| Additional notes |
RMA required All returned products must be in original condition and packaging; otherwise, additional charges may be applied. Unfortunately, we cannot take returns of products that have been assembled or modified. |
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